Volkswagen navigation maps | 12-month warranty

Which city is more convenient for you?

Vilnius
Kaunas
Klaipėda
Šiauliai

Vilnius

Kareivių g. 11A, Žirmūnai

„Rimi“ next to McDonald’s

+370 655 00790 Service centre in Vilnius

Kaunas

Savanorių pr. 155, Žaliakalnis

+370 684 09811 Service centre in Kaunas

Klaipėda

Sausio 15-osios g. 13

Next to „Avitela“

+370 658 48560 Service centre in Klaipėda

Šiauliai

Gegužių g. 30

PC „Arena“

+370 652 95616 Service centre in Šiauliai

Diagnostics within 1–2 days
Price agreed in advance
Mon–Fri 9–18
All contacts

Volkswagen navigation maps – this is what owners of RNS-510, RNS-810, MFD3, RNS-310, RNS-315, MFD2, Phaeton and MCD / RNS2 systems have updated with us. On this page you will find which maps are intended for which system, how to recognise outdated data and what to bring.

You can find general information about systems of all brands on the main page, navigation map updates. Here, we cover only Volkswagen.

How much does an update cost? The price depends on your system (RNS, MFD or Phaeton). We tell you the price after diagnostics and agree on it in advance; the initial diagnostic costs 10 €.
Which systems do you update? RNS-510, RNS-810, MFD3, RNS-310, RNS-315, RNS MFD2, Phaeton VDO NT and MCD / RNS2. We do not update the RNS300.
What warranty is provided? A 12-month warranty is stated for the maps, and a warranty is provided for the work carried out.
Where do you perform updates? In Vilnius and Kaunas. The service points are open Mon–Fri 9:00–18:00 and closed on weekends.

How to tell that your Volkswagen navigation maps are outdated

Signs that indicate the maps may be outdated.

01

The navigation shows that I’m driving across fields

WhyThe map was created several years ago, and the new road or intersection does not yet exist on it.

Check it yourselfCheck the map version in the system settings menu and write it down.

What we doWe install the latest map set intended for your system.

02

Volkswagen navigation update – I don’t know which system I have

WhyThe name is often written on the radio panel or is visible when the system is switched on.

Check it yourselfTake a photo of the screen and write down the car’s year of manufacture.

What we doBased on an inspection, we identify the system and tell you whether we can update it.

03

The system asks to insert a different disc

WhyThe disc is scratched, worn, or does not match the system version.

Check it yourselfDo not use a damaged disc and do not clean it with solvents; contact the service point.

What we doWe provide a new map set and check that the system can read it.

04

Tiguan navigation does not detect the card

WhyThe card is not suitable for the system, is damaged, or the correct version has not been written to it.

Check it yourselfContact the service point if the card cannot be read.

What we doWe check which system is installed and prepare a suitable card.

05

The map of the required country is missing

WhyThe set is split across several discs or cards, and the wrong one has been inserted.

What we doWe select the set according to your travel destinations; for example, in the RNS-510 / 810 system the detailed map of Lithuania is on CD 2.

06

Can the RNS300 be updated

WhyThis system is not supported for our updates.

What we doWe do not update this system, so it is better to find this out before you come in.

How much does a Volkswagen map update cost

The price depends on the system type and the size of the map set, so we quote it individually.

Disc-based systems

Service	Price	Warranty
RNS-510, RNS-810, MFD3 – map DVD set (CD 1, CD 2)	on request	12 mo.
RNS MFD2 – map CD set (CD 1, CD 2)	on request	12 mo.
MCD / RNS2 – 10-CD set	on request	12 mo.
Phaeton VDO NT – 13-CD set	on request	12 mo.
RNS-510, RNS-810, MFD3 – 2 map DVDs	on request	12 mo.
RNS MFD2 – 2 map CDs	on request	12 mo.

Cards and HDD

Service	Price	Warranty
RNS-310 – SD card set	on request	12 mo.
RNS-315 – maps to the internal drive	on request	12 mo.

Cannot be updated

Service	Price	Warranty
RNS300	–	–

Initial diagnostics cost €10, and the fault is identified within 1–2 business days. The price is given after diagnostics and agreed in advance, with no hidden fees.

What people get wrong about Volkswagen maps

Myth. The same map set fits every Volkswagen. In fact. The set depends on the system (RNS-310, RNS-510, etc.) and the car’s model year; some models may have several systems.
Myth. Phone navigation replaces the factory system. In fact. A phone is convenient, but the factory system works without the internet and is integrated into the instrument panel.
Myth. An old map only shows new roads incorrectly. In fact. Closed or changed road sections are also missed, so you may choose the wrong route.

Volkswagen navigation maps: what suits your system

The system is determined by the name on the screen or radio panel and the car’s year of manufacture. Some models may have several different systems, so „Tiguan navigation” has no single definitive answer.

Based on how the system reads data, we divide them as follows:

RNS-510, RNS-810, MFD3 – map DVD set (CD 1 and CD 2); CD 2 is the detailed map of Lithuania.
RNS-310 – runs from an SD card; the set consists of SD 1 and SD 2.
RNS-315 – maps are loaded onto the internal drive (HDD).
RNS MFD2 – Bora, Caddy, Golf, Jetta, Passat, Touareg, Touran, etc., manufactured 2003–2010.
Phaeton VDO NT and MCD / RNS2 – older systems, with maps split across many discs by country.

Take a photo of the screen showing the system name and note down the car’s year of manufacture – this will help us determine more quickly whether we can update your system.

A technician updates the car's navigation maps

Is it worth updating the maps or buying a new navigation unit

If the system works well and only the maps are out of date, updating the maps is usually enough, rather than replacing the entire unit. If the screen or reader itself is faulty, diagnostics are needed first.

For other car models, read the article Volkswagen Touareg technologies, and for the effects of cold and moisture – Volkswagen weak points.

What to bring to the service point

Your old map discs or SD card
The car’s year of manufacture and model
A photo or note with the system name
The system PIN code, if one is used
Your important addresses written down

How map updating works at our service

Bring it in or call. Bring the equipment to our Vilnius or Kaunas service point on weekdays 9:00–18:00 (we are closed at weekends), or call first for advice. Tell us the car’s year and the system name.
Initial diagnostics. Initial diagnostics cost €10, and the fault is identified within 1–2 business days.
We agree on the price. The price and timeframe are given before the work, and we update only with your consent.
We update the maps. We install the right set for your system.
You collect it with a warranty. You collect the equipment with a warranty; a 12-month warranty is specified for maps.

What else Volkswagen owners ask

Volkswagen navigation update – can I do it myself?

Map files are stored on special discs or cards, and simple copying often does not work. We therefore recommend contacting a service point; the work comes with a warranty, and a 12-month warranty is specified for maps.

Will there be a detailed map of Lithuania?

Yes, for example, in the RNS-510 / 810 system on CD 2 and in the MFD2 set, Lithuania is marked as detailed. For other systems, we choose the set according to your system.

What should I do if my system is not on the list?

Call us or bring the equipment to our service point and tell us the car’s year and the system name – we will tell you whether we can update it.

Will the update erase my settings?

This depends on the system, so we recommend writing down your saved addresses before you come in.

Other car brands

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Volkswagen navigation maps and updates