Iron repair: diagnostics 10 €

Which city is more convenient for you?

Vilnius
Kaunas
Klaipėda
Šiauliai

Vilnius

Kareivių g. 11A, Žirmūnai

„Rimi“ next to McDonald’s

+370 655 00790 Service centre in Vilnius

Kaunas

Savanorių pr. 155, Žaliakalnis

+370 684 09811 Service centre in Kaunas

Klaipėda

Sausio 15-osios g. 13

Next to „Avitela“

+370 658 48560 Service centre in Klaipėda

Šiauliai

Gegužių g. 30

PC „Arena“

+370 652 95616 Service centre in Šiauliai

Diagnostics within 1–2 days
Price agreed in advance
Mon–Fri 9–18
All contacts

Iron repair with us starts with a simple question: what is your iron doing wrong? We repair regular and steam irons. On this page you will find descriptions of the most common faults, approximate prices, answers on whether a repair is worthwhile, and what to bring to the service point.

People often throw away an iron even though the problem is limescale in the steam channels, a worn cord or a thermostat. Such a fault can often be fixed faster and cheaper than buying a new appliance. If you chose a steam iron recently, it is worth consulting a technician first.

How much does iron repair cost? The initial diagnostics costs 10 €. We give the exact repair price after diagnostics and carry out the repair only with your consent.
How long does the repair take? The fault is identified within 1–2 business days. We tell you the repair time after diagnostics, together with the price.
Is it worth repairing an iron? It depends on the fault and the price of the appliance. After diagnostics, we tell you honestly whether the repair is justified or whether it is better to buy a new iron.
Which irons do you repair? We repair irons from Philips, Tefal, Bosch, Braun, Rowenta and other manufacturers. Whether a specific model can be repaired depends on the fault.

What these iron faults mean

Below are the symptoms, described in the words people most often use when they contact us. The cord and the inside of the appliance should be checked only by a service technician: inside there is mains voltage and a heating element, so do not take the housing apart.

01from 20 €

The iron does not heat up or does not heat

WhyMost often it is a burnt-out thermostat, a broken cord near the inlet or a damaged heating element. In steam models, the control board is sometimes to blame.

Check yourselfCheck that the socket works (plug another appliance into it). Leave checking the cord and the interior to the service point.

What we doWe measure the circuit, determine which element has interrupted the heating, and replace the thermostat, cord or heating element.

02from 15 €

The steam iron no longer produces steam

WhyThe most common cause is limescale in the steam vents and channels, especially if tap water has been used. Sometimes the valve is clogged or the steam pump does not work.

Check yourselfCheck that there is water in the tank, that a sufficient temperature is set and that the steam regulator is switched on. Use water according to the manufacturer’s instructions.

What we doWe remove limescale from the steam channels and chamber, check the valve and the pump, and replace the faulty part.

03from 20 €

The iron drips water and dampens clothes

WhyWater drips when the soleplate temperature is too low for steam, when the gasket is worn or when the valve is clogged with limescale.

Check yourselfWait until the iron is fully heated before switching on the steam. Do not fill water above the mark.

What we doWe check the valve, gasket and steam chamber, and clean or replace faulty parts.

04from €20

The iron overheats or its temperature fluctuates

WhyThis is a typical thermostat fault: the contacts stick and the heating no longer switches off. The fabric turns brown or even starts to smoulder, even at a low temperature.

Check yourselfUnplug it from the socket and stop using it. Do nothing else; bring it to the service point.

What we doWe replace the thermostat or temperature regulator, then check that the soleplate temperature matches the set one.

05from 35 €

The steam iron switches off by itself

WhyThe overheat fuse may fail, or a contact in the cord or on the control board may come loose. Sometimes the iron switches off because of an excessive limescale layer in the steam chamber.

Check yourselfCheck whether it is set to switch off automatically after a couple of minutes of inactivity – many newer models behave this way.

What we doWe check the fuse, connections and board, re-solder broken contacts or replace the faulty component.

06from 15 €

Damaged iron cord or power connector

WhyThe cord breaks near the inlet because we constantly pull and twist the iron. Damaged insulation poses a direct risk of electric shock and fire.

Check yourselfIf you see cracked insulation, heating near the inlet or sparking, do not plug the iron in and bring it to the service point.

What we doWe replace the cord or connector with a suitable equivalent and check the insulation and operation.

07from 15 €

The iron leaves brown stains on clothes

WhyStains are most often left by flakes of limescale and rust escaping with the steam. The soleplate may also be damaged or have fabric residue stuck to it.

Check it yourselfUse water according to the manufacturer’s instructions and run the cleaning function regularly, if your iron has one. Clean the soleplate only when it is cold.

What we doWe clean the steam system and the inside of the chamber and, if necessary, replace the valve or soleplate parts.

08from 35 €

The iron does not turn on, the indicator light does not come on

WhyMost often the cause is the cord, a fuse or the control board; less often, the power switch itself or a broken contact in the handle.

Check it yourselfTry another socket. If the indicator light still does not come on, do not open the appliance and bring it to the service centre.

What we doWe measure the power circuit, check the board, and replace the cord or an electronic component.

09from 30 €

The iron’s steam pump is noisy or no longer pumps

WhySome steam models have a vibration pump. When worn, it makes a loud rushing noise, and when clogged with limescale, it no longer builds up pressure.

Check it yourselfMake sure the tank contains water and is firmly seated. No other checks are needed.

What we doWe clean or replace the pump, check the hose and connections, and test the steam flow.

How much does iron repair cost

Indicative prices for the most common iron repairs.

Diagnostics

Service	Price	Warranty
Initial diagnostics	10 €	–

Steam system

Service	Price	Warranty
Cleaning limescale from steam channels and the chamber	from 15 €	–
Replacing the steam valve or gasket	from 20 €	–
Replacing the steam pump	from 30 €	–

Electrical and heating

Service	Price	Warranty
Replacing the power cord or connector	from 15 €	–
Replacing the thermostat or temperature regulator	from 20 €	–
Replacing the heating element or soleplate	from 35 €	–
Control board repair (resoldering of components)	from 35 €	–

Prices are indicative: we give the exact amount and timeframe after diagnostics and agree on them before starting the repair, with no hidden fees.

Is it worth repairing? Calculate in 10 seconds

How much a new one would cost now, € Device age, in years Repair cost, €

Enter the numbers and we will show whether the repair is worthwhile. We give the exact repair price after diagnostics, and we agree on it with you before the repair.

What people wrongly believe about iron faults

Myth. If an iron has stopped producing steam, it is already outdated and you need to buy a new one. In fact. Most often the steam vents and channels are clogged with limescale. After cleaning or replacing the valve, the iron works again, and this is often cheaper than a new appliance.
Myth. A limescale filter or an „anti-scale” function protects completely. In fact. It only slows down the build-up of deposits. Water hardness varies across Lithuania, so you still need to follow the manufacturer’s instructions and clean the steam system periodically.
Myth. A thermostat can be „fixed” by heating or rubbing the contacts. In fact. The thermostat protects against overheating. If it malfunctions, it is safer to replace it than to improvise – a mistake can cause a fire.
Myth. The more steam, the better the ironing. In fact. Excessively strong steam dampens the fabric and slows down the work. A suitable temperature and consistent technique matter more, and the amount of steam should match the type of fabric.

Is it worth repairing an iron or buying a new one

A simple answer: compare the repair price with a new iron of a similar class. As a general rule, the more expensive the appliance and the simpler the fault, the more justified the repair.

For example, a more expensive steam iron with only a faulty cord or pump is usually worth repairing. If the iron is cheap and the heating element or several parts have failed at once, buying a new one may be more sensible. After diagnostics, we tell you honestly which case applies to you.

These things also help in making the decision:

the age of the iron and its price when you bought it;
whether it is still under warranty (in that case, contact the seller first);
whether there is a single fault or the whole steam system is worn out as well;
how long you will trust the appliance after the repair.

If the iron was bought recently, first check the seller’s warranty and bring it to the service centre only once it has expired.

A technician checks the iron's cord and steam system on a workbench

Irons we repair: Philips, Tefal, Bosch, Braun, Rowenta

Our technicians repair irons from the most popular manufacturers: Philips, Tefal, Bosch, Braun, Rowenta and others. It does not matter whether you bought the iron in a shopping centre or online – what matters is the fault and whether suitable parts are available.

It is worth mentioning the exact model by phone before you bring the iron in. Based on the symptoms, the technician will tell you whether it is most likely limescale, the cable or the electronics, but the exact cause can only be determined by diagnostics.

We repair more than just irons. If another small appliance at home has broken down, see coffee machine repair.

How to extend the life of your iron

Most irons fail because of limescale and the cable. Both depend on everyday habits, not on the manufacturer.

A few simple things that really help:

use the water recommended by the manufacturer (many allow mixing it with distilled water or using only distilled water);
after ironing, empty the water tank and let the iron cool down;
do not wrap the cable around the soleplate and do not pull the iron by it;
use the self-cleaning function periodically, if your iron has one;
store the iron upright and in a dry place.

If the iron starts spitting brown water, stop steaming and clean the steam system as soon as possible, before limescale damages the valve.

What to bring to the service point

The iron with its cable and, if it has one, the water tank
All accessories that should come with it
The purchase receipt or warranty card, if the warranty is still valid
A short note: when and how the fault appeared, whether the iron was knocked or had liquid spilled on it
Information about the water you used (tap or distilled)
Your phone number, so that we can let you know the price after diagnostics

How iron repair works at our service

You bring in the iron. Deliver it to the nearest service point in Vilnius, Kaunas, Klaipėda or Šiauliai. If you are unsure, call first and get advice.
Diagnostics. The initial diagnostics cost 10 €. The fault is identified within 1–2 business days.
Price and timeframe. We tell you what is broken, how much the repair will cost and how long it will take. We do not repair anything without your consent.
Repair. Our technicians replace the faulty part or clean the steam system. The repair time is agreed after diagnostics.
You collect it with a warranty. When you collect it, you receive an iron that has been checked after the repair, and a warranty for the work carried out.

A few more questions about iron repair

Is a steam iron the same as an iron with steam – are they different devices?

Most often they are the same thing: an iron with a steam function and a water tank in its body. If you have a device of a different design, call and get advice before bringing it in.

Do you repair Philips and Tefal irons?

Yes, we repair irons from Philips, Tefal, Bosch, Braun, Rowenta and other manufacturers. For a specific model, it is best to call, and the final answer is given by diagnostics.

Can I bring an iron bought at Senukai or another shop?

Yes, the shop does not matter. If the seller’s warranty still applies to the device, contact the seller first – warranty repair may cost you less or nothing at all.

How much does an iron cost, and when is it better to buy a new one?

New irons cost from a few tens to a few hundred euros. After diagnostics we will tell you the repair price, and you can compare it with a new device; for more on choosing, see the article on steam irons.

Can an iron be repaired if it has been dropped or had liquid spilled on it?

Often yes, but diagnostics are needed first: a cracked housing or damp electronics can make the condition worse. Do not switch it on and bring it in as soon as possible.

Iron repair in Vilnius, Kaunas, Klaipėda and Šiauliai