TV repair: diagnostics 10 €

Which city is more convenient for you?

Vilnius
Kaunas
Klaipėda
Šiauliai

Vilnius

Kareivių g. 11A, Žirmūnai

„Rimi“ next to McDonald’s

+370 655 00790 Service centre in Vilnius

Kaunas

Savanorių pr. 155, Žaliakalnis

+370 684 09811 Service centre in Kaunas

Klaipėda

Sausio 15-osios g. 13

Next to „Avitela“

+370 658 48560 Service centre in Klaipėda

Šiauliai

Gegužių g. 30

PC „Arena“

+370 652 95616 Service centre in Šiauliai

Diagnostics within 1–2 days
Price agreed in advance
Mon–Fri 9–18
All contacts

TV repair at our service points covers LED, OLED, QLED, LCD and plasma models: we fix faults with power-on, picture, sound, power supply units, boards, backlight, panel and software. On this page you will find a fault guide organized by symptom, approximate prices, and a simple explanation of when a TV is worth repairing and when it is better to buy a new one.

The initial diagnostics cost 10 €, and the fault is identified within 1–2 working days. We tell you the repair price after diagnostics, before starting work, and we repair only with your consent. If your TV has stopped working, first read the checks below – sometimes the problem is simpler than it seems.

How much do diagnostics cost? The initial diagnostics cost 10 €. We tell you the repair price afterwards and agree on it in advance – there are no hidden fees, and we start work only with your consent.
How long does a TV repair take? We identify the fault within 1–2 working days. We give you the exact repair time after diagnostics, once it is clear which parts are needed.
Which TV brands do you repair? We repair LG, Samsung, Philips, Sony, Panasonic, Sharp, Thomson, Hitachi, Haier, Finlux, Sencor, Shivaki, Manta, Muse, Kruger & Matz, ECG, eSTAR and TV Star televisions.
Is it worth repairing a TV? Most often it is, when the fault is in the power supply unit, the board or the backlight. Replacing the panel in a large-screen TV often comes close to the price of a new one.

What your TV’s symptoms mean

People usually search not for the name of the fault, but for what they see on the screen. That is why we have grouped faults by symptom: what is likely, what you can safely check yourself and what the technician does.

01from €40

TV won’t turn on

WhyMost often it is a burnt-out or „drifted” power supply board, the mainboard, or a power surge after a storm. Less often the culprit is the socket or a faulty extension cord.

Check it yourselfCheck the plug, connect the TV to a different socket, and watch whether the indicator light is on or blinking. Write down the number of blinks – it helps the technician. Do not open the TV.

What we doWe measure the power supply voltages, check the capacitors and the fuse, and if necessary replace faulty components or repair the board.

02from €40

TV turns off by itself

WhyOverheated components, unstable power due to aging capacitors, or a software error. Sometimes a sleep timer or automatic shut-off is enabled.

Check it yourselfReview the timer and energy-saving settings and check that the ventilation openings are not blocked. More in the article why a TV turns off by itself.

What we doWe check the power supply and the board, replace worn parts and update the software.

03from 60 €

No picture, but there is sound

WhyA typical failure of the backlight LED strips or their power supply: if the picture is faintly visible when you hold a flashlight to the screen, the panel is working but the backlight is not lit.

Check it yourselfPress the „source” button on the remote and go through all the inputs – sometimes the TV is simply set to the wrong input. Check the HDMI cable.

What we doWe diagnose the backlight, replace the LED strips or repair the driver. If other components may also fail, we inform you before the repair.

04from 60 €

No picture and no sound

WhyIt may be the mainboard, its firmware, or the low-voltage circuit of the power supply. The TV may light up and turn off after a few seconds.

Check it yourselfUnplug the TV from the socket for 10 minutes, then plug it back in and turn it on. Disconnect all external devices from the TV (console, set-top box). Do not open the back cover.

What we doWe check the board and memory, reprogram or repair the board, and if necessary replace faulty components.

05from 45 €

Lines, stripes or spots on the screen

WhyIf the lines are visible in the TV menu too, the cable is not to blame, but rather the T-con board, its ribbon cables or the panel itself. Spots often appear due to pressure or impact.

Check it yourselfOpen the menu: if the lines are visible there too, the signal source is not at fault. If they disappear – replace the cable or the source.

What we doWe determine whether it is enough to repair the T-con and the ribbon cable connections or whether the panel needs to be replaced, and we tell you the price before any work begins.

06from 150 €

Cracked or broken screen

WhyAn impact, or pressure during transport or when mounting on a wall. A crack usually cannot be glued or „patched”, so the entire panel is normally replaced.

What we doWe assess whether replacing the panel is economical. If not, we can issue a defect report for insurance.

07from 40 €

Picture flickers or stutters

WhyA poor signal, a damaged cable or antenna, and in case of a fault – the backlight or power supply. You can find more about the signal in the article why a TV picture stutters.

Check it yourselfTry a different HDMI cable and a different source (for example, a phone or a USB drive). If the picture stutters on only one channel, the problem is on the provider’s side.

What we doWe distinguish between signal, T-con, backlight and power supply causes, and replace the faulty part.

0810 €

TV shows a picture without sound

WhyOften the culprit is a setting, an enabled external speaker or HDMI ARC. Less often, a burnt-out audio amplifier or speakers.

Check it yourselfCheck that the TV is not muted and switch the audio output to the internal speakers. More in why a TV shows a picture without sound.

What we doWe check the audio circuit, speakers and firmware, and replace the faulty component.

09from 25 €

Won’t connect to the internet or runs slowly

WhyWeak Wi-Fi, a router error, full memory or a faulty wireless module. Slowness often occurs due to a large number of apps – read why a smart TV runs slowly.

Check it yourselfRestart the router, run the TV’s network test, and delete unused apps. Before a factory reset, write down your account details.

What we doWe update or restore the software, check the communication module and, if necessary, replace it.

10from 30 €

HDMI, USB or antenna socket not working

WhySockets wear out from frequent cable connections, and the weight of the cable can break the contacts off the board.

Check for yourselfTry a different cable and a different socket. If only one of several HDMI ports works, the problem is most likely in the socket itself.

What we doWe re-solder or replace the socket and check that the mainboard is not damaged.

How much it costs to repair a TV

Below are approximate prices for the most common TV repairs, so you know what to expect.

Diagnostics

Service	Price	Warranty
Initial diagnostics	10 €	–

Diagnostics and software

Service	Price	Warranty
Software update or restoration	from 25 €	–

Picture and screen

Service	Price	Warranty
Replacing LED backlight strips	from 60 €	–
T-con board repair or replacement	from 45 €	–
Panel (screen) replacement	from 150 €	–

Power and boards

Service	Price	Warranty
Power supply unit repair	from 40 €	–
Mainboard repair	from 60 €	–
HDMI, USB or antenna socket replacement	from 30 €	–

Prices are approximate: we give the exact price after diagnostics and agree on it with you before starting the repair, and the work comes with a warranty.

Is it worth repairing? Calculate in 10 seconds

How much a new one would cost now, € Device age, in years Repair cost, €

Enter the numbers and we will show whether the repair is worthwhile. We give the exact repair price after diagnostics, and we agree on it with you before the repair.

What people get wrong about TV faults

Myth. Lines on the screen always mean the TV has to be thrown away. In fact. Not always. If the lines do not appear in the menu, the cable or signal may be to blame. Even when the T-con board has failed, repair is often considerably cheaper than replacing the panel.
Myth. If the TV won’t turn on, the screen is at fault. In fact. Most often the screen is fine, and the power supply unit or board is to blame. This is one of the cheapest and most commonly repaired groups of faults.
Myth. A factory reset will solve any problem. In fact. It only helps with software errors and slow performance. If the TV flickers or shows no picture, the cause is hardware-related.
Myth. A new TV is always cheaper. In fact. Low-priced TVs really are cheap, but repairing the power supply unit or backlight of a good-quality model costs considerably less than a new one.

Is it worth repairing an old TV

Here is a simple rule we use when talking to customers: if the repair costs more than half the price of a similar new TV, it is worth thinking twice about repairing it. Repairing the power supply unit, mainboard or backlight strips usually falls well within this limit, because the TV’s casing, screen and speakers stay the same.

It is different with the panel. A new panel for a TV of 55 inches or larger is expensive, and sometimes it is simply out of stock. In that case we work out the numbers together with you: whether a new TV would be cheaper, or whether it is still worth keeping the one you have, for example a good-quality OLED.

Worth repairing: won’t turn on, switches off by itself, no picture (but there is sound), flickering or dark screen, sockets not working.
Worth calculating: panel replacement, several causes of failure at once, a TV after liquid has been spilled on it.
Usually not worth it: a cracked or smashed panel on a large TV when a new one of the same size costs about the same.

Before bringing it in, look for your purchase receipt or warranty card – if the warranty is still valid, contact the seller first.

Which TVs we repair and which documents we can issue

Our technicians have more than 10 years of experience and work with LG, Samsung, Philips, Sony, Panasonic, Sharp, Thomson, Hitachi, Haier, Finlux, Sencor, Shivaki, Manta, Muse, Kruger & Matz, ECG, eSTAR and TV Star TVs. We will tell you after an inspection whether your model is suitable and how often the fault tends to recur. The difference between OLED, QLED and Mini LED screens matters for repairs too: the backlight system and the prices of parts differ.

If your TV is insured, we can issue a repair certificate for the insurance company. When the screen has failed due to physical impact and the warranty does not cover it, customers often ask for a defect report – and we can provide that. You can discuss faults in audio systems (soundbars, home theatre) with our technicians through audio equipment repair.

When bringing in your TV, give the exact model name from the label on the back – it helps us select parts faster.

How to extend the life of your TV

Most TVs do not die suddenly: they overheat over a long period, suffer a lightning or mains power surge, or have the screen pressed while being carried. A few simple rules reduce the likelihood of faults.

Leave at least 10 cm of free space around the back panel so that the ventilation openings are not blocked. Clean the screen with a dry microfibre cloth rather than spraying liquid directly onto the glass – you can find out how to do this without streaks in our article on screen cleaning. During a thunderstorm, it is worth unplugging the power plug and the antenna cable, and a good surge-protected power strip should be used at all times.

Transport the TV upright, never place it screen-down, and do not press on the glass.
Do not use maximum brightness all day – it ages the backlight faster.
Do not place the TV above a radiator or near sources of moisture.

If the TV suddenly starts „clicking” for a few seconds before turning on, don’t wait – this is often a sign of failing power supply capacitors, and the sooner it is repaired, the cheaper it is.

What to bring to the service point

The TV with its remote control and power cable (if you cannot bring it in, take a photo of the label with the model).
The purchase receipt or warranty card, if you still have it.
Write down when and how the fault appeared: after a storm, a move, suddenly or gradually.
Indicate whether the TV blinks, and if so, how many times the indicator blinks.
If the TV is insured – the insurance details for the repair certificate.
The passwords for your smart TV accounts, if they are needed.

How TV repair works at our service

Bring in the TV or give us a call. Bring the TV to the nearest service point in Vilnius, Kaunas, Klaipėda or Šiauliai, or call first and describe the fault. Working hours Mon–Fri 9:00–18:00.
Diagnostics within 1–2 working days. The technician checks the power supply, boards, backlight and screen. Initial diagnostics costs 10 €.
We tell you the price and timeframe. After diagnostics, we clearly explain what is broken, how much the repair will cost and how long it will take. We give the exact timeframe after diagnostics.
Repair only with your consent. We start work only once you agree to the price. If you decide not to repair, you pay only for diagnostics.
You collect it with a warranty. You collect the repaired TV with a warranty on the work performed. If needed, we issue a repair certificate for the insurance company.

What else people ask about TV repair

How much does TV panel replacement cost?

Panel replacement starts from about 150 €, and the final price depends on the screen size and model. Before you agree, we will compare it with the price of a new TV.

Why won’t the TV turn on?

Most often the power supply or the mainboard is to blame, less often a blown fuse or a power surge in the mains. First check the plug, the socket and whether the indicator light is on, and the rest is determined by diagnostics.

Do you repair TVs from other cities too, for example Panevėžys or Alytus?

Our service points are in Vilnius, Kaunas, Klaipėda and Šiauliai. From other cities you can bring a TV to the nearest service point; call and consult us before you travel.

Do you come to your home to repair a TV?

The repair described on this page is carried out at the service point: you bring the TV to the nearest location, and if you are unsure, call first. For other options, ask by phone.

Can you issue a certificate for insurance?

Yes, if the TV is insured, we can issue a repair certificate for the insurance company. If necessary, we also issue a defect report.

What should I do if the TV remote control does not work?

First replace the batteries and check whether the remote is visible on a phone camera when you press a button. You will find more tips in the article why the TV remote control does not work.

TV repair: Vilnius, Kaunas, Klaipėda, Šiauliai